Self-Service Kiosk for Restaurant Malaysia

After the lockdown due to the pandemic, everyone is eager to be able to dine in restaurants again. These days we can see so many people line up for hours outside a restaurant to eat there. Some people who don’t like this phenomenon will end up going and finding another place. To ensure you don’t lose any potential customers, it is better if you invest in self service kiosk for restaurant malaysia. There are so many benefits when you have a kiosk in your restaurant. Not only be able to maintain and increase your customer, but your restaurant management will be more organised. 

Self-Service Kiosk

The first self-service kiosk for restaurants in Malaysia would probably be inside McDonald’s franchise. As a fast food restaurant, they need to be quick in managing and fulfilling all orders. You might also have used this kiosk before. 

This kiosk contains a full menu of a restaurant with pictures as a visual aid. A traditional menu on paper couldn’t provide pictures of each meal and beverage they serve. So the kiosk help customer determines what they would like to eat more quickly. Visual aid also helps people with allergy or eating condition to avoid food that will trigger their disease. This also lets you escape from troublesome situations where you need to deal with the aftermath. 

With globalisation and high technology around us, we are able to use the ‘paywave’ feature when making payments. While you still can make payment over the counter, you can save your time by paying for your food at the kiosk. The counter will prioritise people who want to pay using cash. You don’t have to move to another counter only to make payment. 

As a restaurant owner, you will be happy to see people line up for your food. However, customer has their limit. They wouldn’t want to spend more than an hour just to be in the queue. With the self-service kiosk, you could lessen their waiting time and focus more on serving them faster. Plus, you could close a few of your counters and add more workers to the kitchen instead. 

Additional Benefit

With a self-service kiosk, it will store all your sales data in one place. You wouldn’t extract them and place them somewhere else. You can use the built-in system and access all sales data there. One of the most important to have sales data is when you want to determine the best-selling menu you have. When you have it, you can also decide which product you want to discontinue based on their sales data. 

Data inside the kiosk also help you to manage your inventory too. When you discontinue one meal, you also could lessen the ingredient amount. Increase the best-selling menu ingredient instead. More organise inventory could help you to also elevate your revenue. You need to take everything into account and find the best way to help you earn more. So make a decision wisely and invest in the self-service kiosk now.